At the ING Group, our goal is to contribute to society’s transition to be more sustainable in line with our responsible banking approach. We are working for a society that is not only greener, but also in better financial health.
Besides the impact we create on climate action and financial health through our business activities, we focus on producing additional impact through community investment initiatives. We aim to contribute to an inclusive economy where everyone has equal opportunities to participate.
All of ING will be working together towards the same impact goal: to help 3 million people gain better access to the economy by 2025 and there are 3 focus areas:
- Future-proof employment: Developing skills and finding employment.
- Financial capabilities: Getting out of problematic debt or financial distress.
- Social enterprises: Supporting local social entrepreneurs that create innovative products and services that help people.
At ING Türkiye, we support equal opportunities to help the sustainable development of our country and to achieve a more equal future. In line with our global strategy, we focus on creating future-proof employment as well as improving financial capabilities.
1. Financial Capabilities
Türkiye’s Saving Trends Research
As ING Türkiye, contributing to improving financial health is among our priorities. We believe that making responsible and well-informed financial decisions is a key element of taking the right steps, and we aim to support our customers and society with the right information and innovative tools.
In line with this vision, we have been raising social awareness and contributing to improved financial literacy and financial health since October 2011 with Türkiye’s Saving Trends Research, one of our community investments that examines the saving trends of individuals in urban areas. Within the research scope, we aim to determine the saving habits, changes, and the probability of saving among Türkiye's urban population.
We renewed Türkiye’s Saving Trends Research in 2024 in cooperation with NielsenIQ to provide richer, more comprehensive, and in-depth content. We have improved its methodology and content and extended its scope. Our revised research provides major insights into saving trends, while delivering data on general views on financial issues such as overall satisfaction with the financial situation, financial decisions, budget keeping, and indebtedness. In this respect, our research constitutes a valuable resource as it provides critical insights into the saving tendencies and approaches to financial issues of individuals living in urban areas in Türkiye.
Money Matters
In line with our vision of becoming Türkiye's leading savings bank, we believe that financial health plays an instrumental role in creating a sustainable world and we strive to be an organization that honors its responsibilities towards the society in which it operates. We believe in the power of saving and think that supporting the financial health of individuals is an important step towards a more sustainable future.
As ING Türkiye, we offer simple, understandable and reliable content that is accessible to everyone to foster financial literacy and raise awareness in the society. The video series "
Money Matters" was launched as a result of this approach. Here, we address key issues in finance, banking and economics in a simple language and provide practical and understandable answers to the questions our viewers are faced with in their daily lives.
In our Financial Literacy videos, we simplify basic concepts with our expert guests and help viewers act in a more informed manner in their financial decision-making processes.
Orange Drop
We reached nearly 60 thousand students across Türkiye in 10 years with our Orange Drop project, carried out between 2013 and 2023 in cooperation with the Financial Literacy Association (FODER) and the Provincial Directorate of National Education. With Orange Drop, Türkiye's first financial literacy education program for primary school students, we not only promoted financial awareness, but also contributed to equal opportunities in education in disadvantaged regions.
2. Future-proof Employment
At ING Türkiye, we believe that it is vital to shape the workforce of the future today. We aim to contribute to creating equal opportunities in education and increase digital capabilities by implementing various projects.
Digital Teachers
We believe that education is one of the key areas that will drive Türkiye's digital transformation. Therefore, we launched the Digital Teachers project in 2020 in cooperation with
the Habitat Association and Middle East Technical University. The project is centered around digitalization, which forms the backbone of our strategy, with teachers at its focus.
The workshops with teachers showed that they would most like to improve themselves in digital literacy to communicate more effectively with their students and to increase the effectiveness of the education via digital tools. Since digitalization plays an essential role in ING's strategy, we aimed to transfer our know-how to them.
Our project seeks to help teachers step into the digitalized world, acquire digital literacy skills that they can use in education, transfer their skills to primary and secondary school students, and ensure that teachers from different regions have equal digital competence. Thus, we aim for teachers and students to become a part of the digital transformation, and ultimately contribute to the digital transformation in Türkiye.
Within the scope of the ongoing project, we have trained 10 thousand teachers since 2020 and indirectly reached about 250 thousand students. We continue to support teachers with our effective and up-to-date training program in a hybrid model with online and face-to-face trainings.
Orange Schools
In line with our responsible banking approach, we believe that community investments that make a difference in the lives of our children are important and we continue to provide support in line with our mission to contribute to access to better quality education. In this regard,
ING Türkiye - TEV Kindergarten, built in collaboration with the Turkish Education Foundation (TEV) in Kahramanmaraş, was opened in February 2025. In addition, we supported several primary schools located in Ağrı, Kahramanmaraş and Hatay provinces in various ways such as renovating the schools or building computer classrooms.
Scholarships
We aim to support creating equal opportunities in education through our scholarship funds.
In line with our commitment to foster gender equality, we contribute to the education of female engineering students with the ING - TEV Equal Future Fund, established through a scholarship fund agreement signed with
the Turkish Education Foundation (TEV).
Orange Support for Business Life
We opened a co-working space called Kahramanmaraş Orange Office as part of our Orange Support to Business Life project implemented in cooperation with the Habitat Association to contribute to the recovery of Kahramanmaraş after the earthquake. Entrepreneurs and students who were affected by the earthquake and who have no place to work can benefit from the co-working space located in the ING Türkiye Kahramanmaraş Operations and Call Center building. In the office,
the Habitat Association also conducts training and capacity-building programs.
Orange Support for Women Entrepreneurs
As ING Türkiye, we launched the
Orange Support for Women Entrepreneurs project to contribute to the recovery of Kahramanmaraş and support women entrepreneurs in the region in cooperation with
The Women Entrepreneurs Association of Turkey (KAGIDER). The project, targeting women producers, entrepreneurs, and entrepreneurs affected by the earthquake, aims to contribute to the inclusion of women in the production process through education and mentoring support.
Orange Hearts
As ING volunteers, we come together on the
Orange Hearts platform to dedicate part of our corporate time to addressing social issues within our focus areas, particularly climate and financial health. Through this platform, employees share their time, expertise, or financial resources to support social responsibility initiatives. ING employees who wish to volunteer under Orange Hearts can apply for announced projects or propose their own project ideas.
