FX Transfer (SWIFT)

• Thanks to the “Urgent” transfer option for the Foreign Currency Transfers (SWIFT) performed through ING Mobile, transfer orders, submitted by the competitive cut-off times, will be processed with same-day value. 
• Transfers can be performed in EUR, USD, and GBP currency types. Besides, ING customers who do not have a foreign currency account can also perform transfers in EUR, USD and GBP from their TRY accounts. 
• As per the applicable regulations, additional information or documentation may be requested for the SWIFT transfers exceeding USD 5000 and/or where the purpose of the transaction specified in the description field is other than “FX TRANSFER.” For example, invoices, agreements or similar documents may be asked for the transactions such as education payments, international rent payments or real estate purchases. In such case, you can readily upload the documents required to complete your request through the mobile application.
• SWIFT Transaction Tracking Menu (SWIFT GPI): They can readily track the intermediary bank at which their transfers are held at until they reach the recipient, and the transaction fees charged, and the time when the transfers are received by the receiving bank, through In the Transactions > Send Money > Foreign Currency Transfer (SWIFT) > SWIFT Transaction Tracking available in ING Mobile.  
• You can check and adjust your Swift daily transaction limit through ING Mobile > Menu > Profile and Settings  > Settings > Limit Settings. 
• ING Türkiye SWIFT code: INGBTRIS

• ING Retail customers will not be charged any transaction fee by our bank for the foreign currency transfers (SWIFT) in EUR to be performed through the Mobile and Internet Branch, and the commission charged by the correspondent bank facilitating the transaction will be borne by our bank.
• In respect of the transactions in currencies other than EUR, our bank will not charge any transaction fee for the first transaction to be performed within each calendar month, and the commission charged by the correspondent bank facilitating the transaction will be borne by our bank. In respect of the transactions following the first one, the current transaction fees charged by our bank, and the correspondent bank fee will be continued to be collected.
• In case of performance of transactions through the channels other than such ones, the current transaction fees applied by our bank, and the correspondent bank fee will be continued to be collected.
• In respect of the transfers executed by our bank, there might be cases where additional deductions are made to the amount, depending on some types of transfer and the agreements executed with the correspondent banks. In such cases, the costs charged at the end of the month will be refunded to your active TRY* drawing accounts.
• In respect of the SWIFT transactions sent from ING, the receiving bank may charge an incoming SWIFT transaction fee as part of its own policies. Such fees are not related to ING transfer fees; and the receiving bank should be contacted in such case.
• ING reserves the right to suspend the specified services at any time and/or to modify the terms and conditions for the campaign.

• In respect of the ING Retail customers, our Bank will not charge a transaction fee for the foreign currency transfers received into ING accounts.
• In respect of such transfers, only the fee(s) charged by the correspondent bank facilitating the transfer will be collected.
• In respect of the SWIFT transactions other than such one, the current transaction fees applied by our bank will be continued to be collected.
• ING reserves the right to suspend the specified services at any time and/or to modify the terms and conditions for the campaign.

Which currencies can I use for a SWIFT transfer?

Will I be charged for a SWIFT transfer?

•  For EUR SWIFT transfers, neither the ING processing fee nor the correspondent bank fee is charged.
• For USD and GBP SWIFT transfers, neither the ING processing fee nor the correspondent bank fee is charged for the first transfer of each month.
•  No ING processing fee is charged for incoming SWIFT transfers received into your ING accounts.

Is my SWIFT transfer completed right away?

How can I track my SWIFT transfer?

What should I do if I entered incorrect information or want to cancel my transfer?

Will additional documents be required for SWIFT transfers?

What happens if I provide incorrect recipient details?

Who pays the fees for a SWIFT transfer?

• Sender (OUR): When you use OUR, you'll pay all fees, including the recipient's bank fee. Choose this option when you want to ensure that the original amount you send arrives at the bank of the recipient.  For individual SWIFT transfers made through ING Türkiye, this method is applied and your transfer will reach the recipient in full. (The recipient's bank may charge a fee for incoming SWIFT transfers.)
• Shared (SHA): When you use SHA, you'll only pay ING's fee. The recipient will pay their bank's fee and any intermediary bank's fees. With this option, it's unsure whether the original amount arrives at the bank of the recipient.
• Beneficiary (BEN): When you use BEN, the recipient pays all fees. This includes ING's fee, any intermediary bank's fees, and their own bank's fees. With this option, it's unsure whether the original amount arrives at the bank of the recipient.