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Online Banking

Online Banking

Instant Pin

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To use ING Online Banking, all you need is to be an ING customer. If you have a Credit Card or a Cash Card, and if your account is active and your current mobile phone number is available in our system, you can get your user code and PIN with Instant PIN.

If you don't have an ING card, you can get your user code and PIN from your nearest branch by calling 0850 222 0 600 Telephone Banking and keying in 2-2.

Personal Online Banking Transactions

ACCOUNTS
  • My Assets
  • My Accounts
    • Account Statement
    • Overdraft Account Activities
    • Assigning an Account Name *
  • Receipt
  • Account Opening *
  • Orange Account Opening
  • Liquid Account Change
  • Selection of Preferred Account
SECURITY / PIN TRANSACTIONS
  • Security Transactions
    • Authorization Level Restriction
    • Date/Time Restriction
    • IP Restriction *
    • Account Restriction
    • Kullan-at! PIN System Change
    • OTP Token Activation
  • PIN Transactions
    • Password Change
    • Online/Mobile Banking PIN Change
    • Telephone Banking PIN Change
    • Card PIN Transactions
      • Credit Card PIN Setup
      • Cash Card PIN Setup
  • Online Banking Limit Transactions
    • Limit Increase
    • Limit Decrease
  • Information Update
    • Personal Information
    • Other Information
    • Address Information
    • Contact Information
    • Contact Preferences
    • View Contact Preferences
    • Update Contact Preferences
  • Latest Transactions
 MONEY TRANSFER / EFT
  • Money Transfer Transactions
    • Money Transfer Between My Accounts *
    • Money Transfer to Another Account *
    • Money Transfer to IBAN *
    • Money Transfer to Cash Card *
    • Money Transfer to Name *
    • Quick Money Transfer
    • View Money Transfer Transactions
    • Last 10 Money Transfer Transactions
  • EFT Transactions
    • EFT to Account
    • EFT to IBAN
    • EFT to Credit Card
    • EFT to Name
    • Quick EFT
    • View EFT Transactions
    • Last 10 EFT Transactions
    • Late EFT
  • Standing EFT/Money Transfer
    • New Order Entry
    • View/Change Orders
  • EFT/Money Transfer from Credit Card
CARDS
  • Credit Card Information
    • Card Information
    • Account Statement
    • Current Cycle Transactions
  • Credit Card Debt Payment
    • My ING Credit Card *
    • Other ING Credit Card *
    • Other Bank Credit Card *
    • Automatic Debt Payment Order
  • Card Transactions
    • Adding / Removing Accounts to/from Card *
    • Automatic Credit Card Limit Increase
    • Credit Card PIN Transactions
    • Online Shopping
    • Account Statement Closing Date Change
    • Cash Card PIN Transactions *
    • Cash Card ATM Withdrawal Limit
  • Cash from Credit Card
    • Cash Advance *
    • Cash Advance with Installments
    • Loan on Card
  • EFT/Money Transfer from Credit Card
  • Virtual Credit Card
    • Limit Setup
    • Limit Reset
PAYMENTS
  • Payments 
    • Bill Payments *
    • Donation Transactions *
    • Tax Payments *
    • Traffic Fine *
    • Toll and Administrative Fine *
    • Highway Toll
    • Private Insurance Payments *
    • Mobile Phone Package/TL/Mobile TL Top-up *
    • Private School Payments *
    • Residence Membership Payment
  • Payment Order
    • Order Entry *
    • Order Cancellation *
    • Order Account Change *
  • Municipality Payments
    • İstanbul Metropolitan Municipality Payments
    • İstanbul Metropolitan Municipality Marketplace Payments
    • Kuşadası Municipality Payments
    • Yenimahalle Municipality Payments
    • Kadıköy Municipality Payments
    • Kütahya Municipality Payments
    • Ankara Metropolitan Municipality Payments
  • Viewing
    • Order Information
    • Contractual Bill Debts
    • Payment Information
    • Games of Chance Payments *
  • OYAK Payments
    • OYAK Member Payment *
    • View Collections
  • ING Private Pension Payment
    • Order Entry
    • View/Cancel Order
  • SGK Payments
  • Loan Payments
    • Loan Debt Information *
    • Loan Debt Payment
INVESTMENT
  • Risk Profile Questionnaire
  • Repo 
    • Repo
    • View Repo Transactions
    • Repo Rates
    • Repo Calculation
  • Bills/Bonds
    • Buy TL Bill/Bond *
    • Sell TL Bill/Bond *
    • Buy Foreign Currency Bill/Bond *
    • Sell Foreign Currency Bill/Bond *
    • Bill/Bond Portfolio
    • Bill/Bond Activities
    • Bill/Bond Rates
  • Funds
    • Buy Liquid Fund
    • Sell Liquid Fund
    • Buy Fund with Order
    • Sell Fund with Order
    • Fund Order Cancellation
    • Mutual Funds Portfolio
    • Fund Activities
    • Fund Prices
    • Yieldmeter
  • Foreign Currency
    • Buy Foreign Currency *
    • Sell Foreign Currency *
    • Cross Exchange Rate (Arbitrage)
    • Exchange Rate Information
  • Time Deposit Accounts
    • Account Opening *
    • Time Deposit Account Transactions *
    • Balance at Maturity
    • Deposit Interest Rates
    • Interest Calculation
  • ING Interim Interest Yield Account
    • Account Opening
    • View Account
    • Interest Calculation
    • Interest Rates
  • Investment Statement
    • View Statement
  • Asset Status Report
  • Tender Transactions
    • TL Tender Entry
    • FX Tender Entry
    • Tender Calculation
    • Tender Cancellation
    • View Tenders
  • Orange Account
    • Account Opening
    • View Account
    • Interest Calculation
  • ING Accumulating Orange Account
    • Account Setting
    • Order Change/Cancellation
  • TurkDex
    • Margin Deposit
    • Margin Withdrawal
    • Margin Activities
    • Order
    • Order and Cash Activity Reports
  • ING Fund Basket
    • Account Opening
    • Account Change/Cancellation
    • Sell Funds
    • Fund Order Cancellation
    • View Activities
    • View Portfolio
  • ING Accumulating Fund Account
    • Account Opening
    • Account Change/Cancellation
    • Sell Funds
    • Fund Order Cancellation
    • View Activities
    • View Portfolio
  • Accumulating Savings Account
    • Account Setting
    • View Account
ÇEK– NOTES
  • My ING Checks
    • ING Checkbooks
    • ING Bank Checks Drawn
  • Collection/Collateral Checks
  • Note Transactions
ING MOBILE
  • Mobile Banking/Tablet Banking Activation
  • Mobile Banking/Tablet Banking Cancellation
APPLICATIONS
  • Credit Card
    • Main/Supplementary Card Application
    • Application Status
  • Virtual Card Application
  • General Purpose Loan
    • Application
    • Loan Rates
    • Payment Plan
  • Overdraft Account
    • Application/Limit Increase
  • ING Daily Package
    • Application
    • Application Status
* Transactions cannot be performed temporarily during the end-of-day operating hours. Money Transfer transactions are accepted with orders during the end-of-day transactions.

Personal Banking - Transaction Limits and Hours

                                                       ACCOUNT TRANSACTIONS                         
Transaction Currency Lower Limit Upper Limit Hours
EFT TL 10 500,000 Weekdays 09:00 - 16:00
Late EFT TL 10 500,000 Weekdays 16:00 - 17:15
Money Transfer/Wire Transfer* TL 1 100,000 24 hours / 7 days
SWIFT TL 0.01 120,000 24 hours / 7 days
Bill Payments TL 0.01 25,000 24 hours / 7 days
                                                       ACCOUNT TRANSACTIONS   
Time Deposit Account Opening* TL 5,000 Limitless 24 hours / 7 days
Time Deposit Account Opening / Closure* USD 2,000 Limitless 24 hours / 7 days
O/N Time Deposit Account Opening* TL 5,000 100,000 24 hours / 7 days
                                                     INVESTMENT TRANSACTIONS   
Liquid Fund Purchase/Sale TL 1 500,000 Weekdays: 09:00-13:45 (Purchase or Sale Limit: 500,000 TL); 13:45-17:00 (No Purchase Transactions / Sale Limit: 50,000 TL); 17:00-08:30 (Limit: 50.000 TL) / Holidays: Total limit is 50,000 TL
Value Date Fund Purchase TL 1 100,000 24 hours / 7 days
Limit is 100,000 TL for each Value Date Fund / Holidays: Total limit is 100,000 TL
Value Date Fund Sale TL 1 100,000
FX Purchase USD 1 150,000 Limit is 100,000 USD between 17:45 - 08:45
FX Sale USD 1 150,000 Limit is 100,000 USD between 17:45 - 08:45
Arbitrage USD 1 100,000 Weekdays 09:00-17:30
Repo USD 250 500,000 Weekdays 09:00-17:30
Treasury Bill/Government Bond Purchase TL 5 500,000 24 hours / 7 days (Total limit is 500,000 TL during holidays)
Treasury Bill/Government Bond Sale TL 5 500,000
                                                      CREDIT CARD TRANSACTIONS 
Credit Card Cash Advance* TL 0.01 7,500 24 hours / 7 days
Credit Card Payment 0.01 Limitless 24 hours / 7 days

* Transactions cannot be performed temporarily during the end-of-day operating hours. Money Transfer transactions are accepted with orders during the end-of-day transactions.

Corporate Banking - Transaction Limits and Hours

                                                       ACCOUNT TRANSACTIONS                         
Transaction Currency Lower Limit Upper Limit Hours
EFT TL 10 1,000,000 Weekdays 09:00 - 16:00
Late EFT TL 10 500,000 Weekdays 16:00 - 17:15
Money Transfer/Wire Transfer* TL 0.01 Limitless 24 hours / 7 days
Money Transfer/Wire USD 0.01 500,000 24 hours / 7 days
Money Transfer to 3rd Party TL 1 10,000,000 24 hours / 7 days
Money Transfer to 3rd Party USD 1 500,000 24 hours / 7 days
SWIFT TL 0.01 1,000,000 24 hours / 7 days
Bill Payments TL 0.01 25,000 24 hours / 7 days
                                                       ACCOUNT TRANSACTIONS   
Time Deposit Account Opening* TL 5,000 100,000 24 hours / 7 days
Time Deposit Account Opening / Closure* USD 2,000 Limitless 24 hours / 7 days
O/N Time Deposit Account Opening* TL 5,000 100,000 24 hours / 7 days
                                                     INVESTMENT TRANSACTIONS   
Cash Fund Purchase/Sale TL 1 100,000 Weekdays: 08:30-13:45 (Limit: 100,000 TL); 13:45-16:00 (Limit: 50,000 TL); 16:00-17:00 (No Transactions); 17:00-08:30 (Limit: 50.000 TL) / Holidays: Total limit is 50,000 TL
Value Date Fund Purchase TL 1 100,000 24 hours / 7 days
Limit is 100,000 TL for each Value Date Fund / Holidays: Total limit is 100,000 TL
Value Date Fund Sale TL 1 100,000
FX Purchase USD 1 150,000 Limit is 100,000 USD between 17:45 - 08:45
FX Sale USD 1 150,000 Limit is 100,000 USD between 17:45 - 08:45
Arbitrage USD 1 100,000 Weekdays 09:00-17:30
Repo USD 250 500,000 Weekdays 09:00-17:30
Treasury Bill/Government Bond Purchase TL 5 500,000 24 hours / 7 days (Total limit is 500,000 TL during holidays)
Treasury Bill/Government Bond Sale TL 5 500,000
                                                      CREDIT CARD TRANSACTIONS 
Credit Card Cash Advance* TL 0.01 7,500 24 hours / 7 days
Credit Card Payment 0.01 Limitless 24 hours / 7 days

* Transactions cannot be performed temporarily during the end-of-day operating hours. Money Transfer transactions are accepted with orders during the end-of-day transactions.

Instant PIN

If you have an ING Credit Card or ING Debit Card, you can securely get your Online and Mobile Banking user code and PIN with Instant PIN. 

To take advantage of Instant PIN, your phone number registered in our system must be up-to-date. To update your mobile phone number, you can visit your nearest branch.

If you don't have a card, you can get your user code and PIN by calling 0850 222 0 600 Telephone Banking. 
Knowledge Base