With Telephone Banking, you can speak to one of our customer representatives and complete your banking easily over the phone.
To get your Telephone Banking user code and password, call us on 0850 222 0 600.
You can find the latest list of transactions available through Telephone Banking under Personal Banking Transactions and Business Banking Transactions below. You can also carry out these transactions through ING Mobile or get help from INGo.
* From 12 September 2025, Telephone Banking services are available between 06:00 and 21:00.
IVR - Transaction Limits and Hours
| TL Money Transfer Between Accounts |
1 |
25.000 |
24 days / 7 hours
|
| FX Money Transfer Between Accounts |
1 |
20.000 USD |
24 days / 7 hours
|
| Credit Card Debt Payment
|
1
|
Limitless
|
24 days / 7 hours
|