ING Mobile

ACCOUNTS

• Account Details

• Account Statement

• Assigning an Account

• Account Opening

• Last 5 Transactions

MONEY TRANSFERS

• Money Transfer
  
  • Money Transfer to IBAN
  • Money Transfer to an Account
  • Money Transfer Between My Accounts
  • Money Transfer to Cash Card
  • Kayıtlı Havale
• EFT
  
  • EFT to IBAN
  • EFT to an Account
  • EFT to Credit Card
  • Kayıtlı EFT

CREDIT CARDS

• Account Statement

• Current Cycle Transactions

• Credit Card Payments

• Other ING Credit Card Payment

• Other Bank Credit Card Payment

• Cash Advance/Cash Advance with Installments

• EFT/Money Transfer from Credit Card

• Virtual Card Transactions

PAYMENTS

• Bill Payment
  
  • İGDAŞ
  • ENERJİSA BAŞKENT EDAŞ
  • TEDAŞ
  • AYEDAŞ
  • BEDAŞ
  • ASKİ
  • İSKİ
  • İZMİR SU
  • AVEA
  • SMART
  • DİGİTURK
  • TTNET-ADSL
  • TURKCELL
  • TÜRK TELEKOM
  • TÜRKSAT KABLO TV
  • VODAFONE

• GSM TL/Package Top-up
  
  • Avea 
  • Vodafone
  • Turkcell

INVESTMENT

• Buy Foreign Currency

• Sell Foreign Currency

• View Bill/Bond

• View Eurobond

• View Mutual Funds

• Foreign Exchange Rates

• Deposit Interest Rates

GENERAL PURPOSE LOANS

• View Loan Information

• Loan Debt Payment

Transaction	Lower Limit	Upper Limit	Hours
EFT	10 TL	500.000 TL	Weekdays 09:00-16:00
Late EFT*	10 TL	500.000 TL	Weekdays 16:00-17:15
TL Money Transfer/Wire	0,01 TL	Limitless	24 hours / 7 days
FX Money Transfer/Wire	0,01 FX	Limitless	24 hours / 7 days
TL Money Transfer to 3rd Party	1 TL	100.000 TL	24 hours / 7 days
FX Money Transfer to 3rd Party	1 USD	40.000 USD	24 hours / 7 days
Credit Card Payment	0.01	Limitless	24 hours / 7 days

* Late EFT (16:00 - 17:15) fee is 6 TL.

ING Assistant, follows your needs for you. Besides, it doesn’t just remind them, it also executes the necessary transactions. May it be controlling your credit card expenses or saving…
You can access ING Assistant via entering the Online Branch or ING Mobile.

What is ING Assistant?

• ING Assistant is a service that informs you about your financial or non-financial transactions via e-mail, text message or instant notifications and automatically executes your transactions, based on the limits you have set.

• It can easily manage your accounts and credit card expenses. You set the rules and limits for various areas such as money transfers, payments and saving methods and then get informed about the execution of the relevant transactions.

•  For the Notify Me rules you will set on the Online Branch you can prefer Text Messaging, e-Mail or Instant Notifications, whereas for the Notify Me rules you will set on ING Mobile you can prefer e-Mail or Instant Notification options. 

• When the Act Smart rules you have defined on the Online Branch have been realized, you will be informed by a Text Message or Instant Notification, whereas when the Act Smart rules you have defined on ING Mobile have been realized, you will be informed by an Instant Notification. *

Features

Notify Me
ING Assistant informs you when the rules you had set previously, have been realized. For instance: “Notify me with a text message when the currency rate reached the level I have set.” 

Act Smart 
ING Assistant executes the transactions on behalf of you when the rules you had set previously, have been realized. For instance: “When the set amount is credited to my account, transfer the amount to y registered account”. 

Planner
ING Assistant helps you follow all the moves on your calendar. With the personalized note feature, notifies you on a regular basis via an e-mail, text message or instant notification, depending on your preference. For instance: “April 1st is my friend’s birthday”.

*In order to select the Instant Notification option on the Online Branch, you must have downloaded the ING Mobile app to your smartphone and activated. If you do not have the ING Mobile app on your phone, you can download it here. 

ING Mobile Branch is the application that, upon downloading the ING Mobil application on to your mobile phone, enables you to conveniently perform your banking transaction from anywhere.

Furthermore, you don't pay any fees for your banking transactions!*

You can instantly log in to ING Mobile Branch with only your Online Banking user code and PIN. If you don't remember your user code and PIN, you can get it with Instant PIN.

* Late EFT (16:00 – 17:15) fee is 6 TL.

Instant PIN: If you have an ING Credit Card or ING Debit Card, you can securely get your Online and Mobile Banking user code and PIN with Instant PIN. 

To take advantage of Instant PIN, your phone number registered in our system must be up-to-date. To update your mobile phone number, you can visit your nearest branch.

If you don't have a card, you can get your user code and PIN by calling 0850 222 0 600 Telephone Banking. 

Mobile PIN: is ING Mobile's single-use PIN generating application that you can download on to your mobile phone or iPad.

To use Mobile PIN, you can follow the directions in the Mobile PIN menu on ING Mobile, or Online Banking Security / PIN Transactions menu, Mobile PIN step.

If you are using Mobile PIN and have internet connection on your mobile phone when logging in to Online Banking, you don't have to type your single-use PIN. After entering your user name and PIN on the computer screen, you can automatically enter your single-use PIN to the system by replying “Yes” to the notification that will be displayed on the screen with the notification feature of your phone*. If you don't have internet connection on your mobile phone, you can complete your login by entering the 6-digit PIN generated by Mobile PIN in the “PIN” field on Online Banking.

ATM-Branch Locator: is the application that enables you to view the nearby ATMs or branches based on your location or to reach the contact information of the ATMs and branches by selecting the city and the county.

Calculation Tools: With Foreign Currency Converter, Auto Loan Calculator and Home Loan Calculator, you can view the current exchange rates and calculate your loan installments.

Applications: Through ING Mobil application, you can apply for ING Orange Account, ING Bonus Card, and ING Pegasus Plus Card, even if you are not an ING customer.

ING Bonus Opportunity Finder: is the application that enables you to quickly find the ING Bonus Card opportunities on a location basis and reach the location information of stores.

*Automatic login with the notification feature can be used on iPhone, iPad, Android devices and certain Blackberry devices. When downloading the ING Mobil application, customers must confirm the message stating “ING Mobil wants to send you notifications”.