0850 222 0 600  Telephone Banking

Telephone Banking

You can perform your banking transactions easily and quickly through the phone by dialing 0850 222 0 600 Telephone Banking, and you can communicate with our customer representatives on 24/7 basis.

In order to perform your individual transactions;
You can obtain your Telephone Banking user code and password by dialing 0850 222 0 600 Telephone Banking or by visiting our nearest branch.

In order to perform your corporate transactions;
You can benefit from 0850 222 0 464 Telephone Banking by using your Corporate Internet Branch user code and password. If you do not know your Corporate Internet Branch password and have forgotten it, please click to obtain it immediately.

* Only real person commercial enterprises can procure services from SME Telephone Banking.

IVR - Transaction Limits and Hours

                                                       ACCOUNT TRANSACTIONS                     
Transaction Lower Limit  Upper Limit Hours
TL Money Transfer Between Accounts    1 25.000  24 days / 7 hours
FX Money Transfer Between Accounts 1 20.000 USD  24 days / 7 hours
                                                       CREDIT CARD TRANSACTIONS
Credit Card Debt Payment 1
Limitless
24 days / 7 hours

Voice Signature

This is exactly the voice of ING customers!

We now know our customers through their voices by means of our Voice Signature application.

The human voice is as unique and personal as a fingerprint. We replace our traditional security methods with your voice signature so that you can experience a faster and more secure banking experience, if you wish to do so.

You can create your voice signature by dialing 0850 222 0 600 Telephone Banking.

What are the features of Voice Signature?

The Voice Signature application is a software application developed with their patents and competencies. It provides a practical authentication opportunity that does not require to disclose your personal information.

What are the advantages of Voice Signature?

You can perform your transactions faster and more securely by means of Voice Signature. Since the human voice is as unique and personal as fingerprints, it cannot be copied or imitated.

It prevents possible fraud attempts and provide positive contribution to the customer experience during the customer calls performed through the call center channel.

In the current structure, approximately 45-60 seconds per call are spent along with the certain questions for security confirmation. The time spent per call is minimized by means of Voice Signature.

How can I create the Voice Signature Application?

If you dial 0850 222 0 600 Telephone Banking, we offer a voice signature application following the certain pre-checks.

The voice recordings received during the conversation are recorded in the system upon the security level confirmation and legal approvals.

Your voice signature is created in a short time.