This is exactly the voice of ING customers!
We now know our customers through their voices by means of our Voice Signature application.
The human voice is as unique and personal as a fingerprint. We replace our traditional security methods with your voice signature so that you can experience a faster and more secure banking experience, if you wish to do so.
You can create your voice signature by dialing 0850 222 0 600 Telephone Banking.
What are the features of Voice Signature?
The Voice Signature application is a software application developed with their patents and competencies. It provides a practical authentication opportunity that does not require to disclose your personal information.
What are the advantages of Voice Signature?
You can perform your transactions faster and more securely by means of Voice Signature. Since the human voice is as unique and personal as fingerprints, it cannot be copied or imitated.
It prevents possible fraud attempts and provide positive contribution to the customer experience during the customer calls performed through the call center channel.
In the current structure, approximately 45-60 seconds per call are spent along with the certain questions for security confirmation. The time spent per call is minimized by means of Voice Signature.
How can I create the Voice Signature Application?
If you dial 0850 222 0 600 Telephone Banking, we offer a voice signature application following the certain pre-checks.
The voice recordings received during the conversation are recorded in the system upon the security level confirmation and legal approvals.
Your voice signature is created in a short time.