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Everything You Want To Know

Does my Traffic Insurance provides compensation for the damage in my car?

Traffic Insurance provides compensation only for the damages caused to third parties, and does not compensate the damage of your own car. For that, you must get a casco insurance.

What happens if I forget to renew my Traffic Insurance policy at the end of the term?

As a vehicle owner, you are obliged to renew your Traffic Insurance policy as of the ending date of the agreement. As of the ending date of the agreement, for every 30 days that the agreement is not renewed, the premium for the next agreement is calculated by adding 5%, with a limitation of 50%. Additionally, in the case that the traffic police detects that your vehicle does not have a traffic insurance, the vehicle is disqualified from being used in traffic and a pecuniary fine is imposed.

What is Mandatory Traffic Insurance?

Traffic Insurance provides compensation for damages caused to third parties by a motor vehicle at fault. In additon to compensating pecinuary damages and treatment expenses regarding the accident, payment is made to persons who are deprived of the support of those who became permanently disabled or lost their lives in the accident. Deprivation compensation varies according to the age and income of the person who lost his/her life or became disabled.

How can I make my premium payments?

You can pay your premiums from your credit card or account, in lump-sum or in installments.

What are the changes in the casco insurance general terms and conditions?

In accordance with the new “Casco Insurance General Terms and Conditions”, determined by the Undersecretariat of Treasury and went into effect on 01.04.2013;
  • Casco policies will not include the insurance amount.
  • In the determination of the current value of the vehicle after damage, the institution of which the values will be taken as reference will be stated in the policy.
  • The use of original parts or equivalent parts in the repair of the vehicle will be specified in the policy.
  • Whether the selection of the repair service will be made by the insurance company or the insured party will be stated in the policy.

What information is required for the Mandatory Earthquake Insurance?

The insured party:
  • Name
  • Address
  • Telephone
  • Mobile Phone
  • TC Identification Number
  • Tax Identification Number (For legal entities)

The building to be insured:
  • Full address
  • Title deed information
  • Year of construction
  • Building type
  • Total number of floors
  • Damage status

The residence (apartment):
  • Gross floor area (m2)
  • Intended usage

What are the cases outside the coverage of the Mandatory Earthquake Insurance?

Mandatory Earthquake Insurances provides compensation for the material damages in your building caused by earthquake and earthquake-related hazards. The damages caused in the circumstances below are outside the coverage of the insurance:
  • Debris removal expenses
  • Loss of profit
  • Business interruption
  • Loss of rent income
  • Alternative residence and business premise expenses
  • Financial liabilities and similar indirect losses that may be asserted
  • All kinds of movable property, goods and the like
  • All bodily injuries and loss of life
  • Non-pecuniary damages
  • Damages excluding those caused by earthquake or fire, explosion, tsunami or landslide due to earthquake
  • Damages that have occurred overtime due to the improper structure of the building itself, independently of the earthquake
For these kinds of damages, you can get different home insurances in addition to the Mandatory Earthquake Insurance.

What is the maximum coverage limit of the Mandatory Earthquake Insurance?

TCIP provides a maximum amount of coverage determined according to the rise in the construction costs every year. As of January 1, 2013, the maximum coverage amount provided by TCIP is 150,000 TL in all building types.

If the value of the residence exceeds the maximum coverage amount provided by TCIP, you can get an additional coverage for the exceeding amount. For detailed information, you can visit our nearest branch.

Which buildings are within the scope of the Mandatory Earthquake Insurance?

In general, mandatory Earthquake Insurance is an insurance system developed for residences within the municipality borders.

In accordance with the Catastrophe Insurances Law No. 6305, the buildings specified below are within the scope of the insurance:
  • Buildings constructed on privately owned real estates with title deed registration.
  • Independent units within the scope of the Property Ownership Law No. 634.
  • Independent units in these buildings, used as offices and similar commercial purposes.
  • Residences constructed by the state or constructed with the loans provided by the state, due to natural disasters.
  • Buildings with established construction servitude.
  • Buildings which have not been amended a type at the title deed registry office, and appear as “land etc.” in the title deed registry.
  • Co-op houses which have not been granted title deeds.
Insurance for residences without an independent title deed can be issued based on the statement of the person who is purchasing the insurance policy and the information that appears on the title deed of the land.

Which buildings are outside the scope of the Mandatory Earthquake Insurance?

Building types that are outside the scope of the Mandatory Earthquake Insurance are as below:
  • Buildings and independent units that are subject to the Public Housing Law dated 9.11.1983 and numbered 2946, or buildings and independent units that are used as public service buildings.
  • Buildings constructed in the residential areas and the surroundings by permanent residents of a village who are registered in the village population.
  • Buildings that are wholly used for commercial or industrial purposes.
  • Buildings without a project that have not received any engineering service.
  • Buildings that are detected to have been altered or weakened in a way to negatively affect the carrier system.
  • Buildings that have been constructed in a way to negatively affect the carrier system, and that are not in compliance with the relevant regulations and the project.
  • Buildings that have been decided to be demolished by the public authorities, and buildings which are in poor, destructed and abandoned condition, and therefore not suitable to be used as a residence.

What is Private Pension System?

Private Pension System is a special pension system that enables you to securely build up savings and turn these savings into an investment. When you retire, you have to option to receive the savings you have built up through your investments in lump sum or as pension payments.

Private Pension System is a system that provides a second source of retirement income in addition to the social security system where funds are managed by expert private asset management companies. It is supported by the government through various tax advantages. It is not an alternative for the social security system but rather a complementary system. Enrollment in this system, unlike the social security institutions, is optional.

Bireysel Emeklilik Sistemin'de sunulan haklar nelerdir? - FAQ

Hakların Kullanımı
Bireysel emeklilik sözleşmesinde ve gruba bağlı bireysel emeklilik sözleşmesinde, sözleşmeden doğan haklar kural olarak katılımcı tarafından kullanılır. Bu sözleşmelerde, sistemden ayrılma ve emeklilik hakkı hariç diğer hakların katılımcı ad ve hesabına katkı payı ödeyen kişiler tarafından kullanılması kararlaştırılabilir.

İşveren grup emeklilik sözleşmesinde, fon dağılımı değişikliği, emeklilik planı değişikliği ve birikimin aktarımı hakları, sözleşmede belirlenen hak kazanma süresi sonuna kadar kural olarak sponsor kuruluş tarafından kullanılır. Emeklilik sözleşmesinde belirtilmesi koşuluyla, sponsor kuruluş, fon dağılımı değişikliği hakkının kullanımını katılımcıya devredebilir. Katılımcının kabul etmesi durumunda, bu fıkrada belirtilen haklar, hak kazanma süresi tamamlandıktan sonra da sponsor kuruluş tarafından kullanılabilir.

Fon Karması Değişikliği
Bireysel emeklilik hesabındaki birikimin ve ödenen katkı paylarının fonlar arasındaki dağılım oranlarını veya tutarlarını, bir yılda azami altı kez değiştirebilirsiniz. Bu yöndeki değişiklik talebinizi, yazılı olarak veya çağrı merkezimizden veya internet sitemizde bulunan Müşteri Girişi'ndeki güvenli sayfanızdan yapabilirsiniz.

How does the Private Pension System work?

In line with your risk and return preferences, you select a plan and investment strategy that best suits your needs among the pension plans that our company recommends or available for your preference. You can see an estimate for the savings amount that you will receive in your retirement based on the contribution amount that you are willing to pay. If you accept, you must fill out and sign the Enrollment Information Form and Offer Form. You receive the copies of the signed forms and an introductory guide. Your pension agreement goes into effect as of the 30th day following the date you have signed the offer form. If you wish you may change your pension plan up to 4 times a year, and the fund distribution of your contribution payments up to 6 times a year. After 1 year following the agreement, you can transfer your savings to another company without losing your rights. You can combine your private pension accounts opened at the same company or different companies.

Who can apply for the Private Pension System?

Anyone who is over the age of 18 and able to exercise his/her civil rights can apply for the Private Pension System.

Bireysel Emeklilik Sistemi'ne giriş süreci nasıl oluyor? - Sigorta ve Emeklilik - BES - FAQ

Bireysel Emeklilik sözleşmesi, şirket tarafından reddedilmediği takdirde, varsa blokaj süresinin tamamlanmasını müteakip, katkı payı olarak yapılan ilk ödemenin şirket hesaplarına nakden intikal ettiği tarihte yürürlüğe girer.
Teklifin şirket tarafından reddedilmesi halinde, verilen ödeme talimatları iptal ettirilir ve varsa yapılan tüm ödemeler hiçbir kesinti yapılmadan beş iş günü içinde ödeyene iade edilir. 

How do I retire in the Private Pension System?

The participants become entitled for pension after making contribution payments for 10 years and completing the age of 56.

What is a Pension Agreement?

Pension Agreement is an agreement that regulates the principles regarding your enrollment in the Private Pension System, contribution payments and investing of these payments in funds, management of your savings in private pension accounts, deductions to be made, your exit from the system, your eligibility for pension, payments to be made to you and your beneficiaries, and other rights and obligations of the parties. The offer form and the enrollment information form are integral parts of the agreement.

What is a Pension Plan?

A Pension Plan contains the names of funds offered to our participants within the scope of the plan, minimum contribution payment amount, admission fee, administrative fee, fund management fee, relevant calculations and other technical principles regarding the execution of the pension agreement.

How do I select a Pension Plan?

You can fill out a Risk-Return Profile Form at our branches for us to determine your investment profile and recommend you the most suitable pension plan.

If you wish, you may select a different pension plan than the one you have been offered. You have the right to change the pension plan you have selected with another pension plan up to 4 times a year.