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Everything You Want To Know

How can I apply for ING Bonus Supplementary Card?

You can apply for ING Bonus Supplementary Card through the Online Banking Credit Cards menu Credit Card Application step Supplementary Card option.

Announcement Regarding the Changes in the Regulation on Credit Cards

Regarding the Monthly Minimum Payment Amounts

In accordance with the Regulation*, credit card minimum payment amounts will vary based on the total limit of the credit cards our customers own at our bank and the starting date of the usage of the credit card in the banking sector.

Regarding our customers who have obtained a credit card for the first time after 17.12.2010
    • For these customers, the monthly minimum payment amount is 40% for 1 year following the date of first usage of the card.
    • After 1 year following the date of first usage of the card, the applicable monthly minimum payment amounts will be as below;
Total Limit of Credit Cards at the Bank Ratio of Monthly Minimum Payment Amount to Cycle Debt
0-15,000 TL %25
Between 15,001-20,000TL %30
20,001 TL and above %40


Regarding our customers who have obtained a credit card for the first time after 17.12.2010
    • For these customers, the monthly minimum payment amounts below will be in effect gradually.
Ratio of Monthly Minimum Payment Amount to Cycle Debt
Credit Card Limit 17.06.2011- 16.12.2011 17.12.2011- 16.06.2012  17.06.2012- 16.12.2012 17.12.2012- 16.06.2013  17.06.2013- 16.12.2013 17.12 2013 and after
0-5000 TL %20 %22
 %22
 %25
 %25
 %25
Between 5001-15000 TL %22
 %25
 %25
 %25
 %25
 %25
Between 15,001-20,000 TL %22
 %25
 %28
 %30
 %30
 %30
20,001 TL and above %22 %25
 %28
 %30
 %35
 %40

Regarding Limit Increase

The limits of credit cards, for which a payment less than 50% of the cycle debt is made for three times within a calendar year, will not be increased until the total cycle debt is paid off, and these cards will be closed for cash advances.**

*The aforesaid regulation went into effect subsequent its publication in the Official Gazette on 17.12.2010.
**The implementation regarding limit increase went into effect 6 months after the publication of the regulation in the Official Gazette on 17.12.2010.

Do I have to pay a card fee for ING Bonus Virtual Card?

No. There is no card fee for ING Bonus Virtual Card.

Can I shop on installments with ING Bonus Virtual Card?

Yes.

Through which channels can I make ING Bonus Card payments?

  • Internet Banking 
  • ING ATMs 
  • Our branches 
  • Authorized Payment Centers 
  • 0850 222 0 600 Telephone Banking
  • PTT branches 

How can I get my Card PIN?

You can instantly get your PIN with SMS PIN. On your mobile phone registered at our bank, type SIFRE and last 4 digits of your card number by leaving a space between each entry, and sent it to 2205 by SMS. EXAMPLE: SIFRE 1111

Supplementary card holders can get their PIN by sending an SMS from the registered mobile phone of the main card holder.

What is the interest rate that my savings will be invested in after the welcome period ends?

At the end of the welcome period, your savings will be invested at the advantageous Orange Account interest rate based on the balance in your account. You may use Orange Extra or buy Investment Products to increase your rate.

What is +support?

With the +support assistance service exclusive to ING Bonus Card, you can find a solution for whatever problem you may encounter with just a phone call.